One of the most important aspects of a successful business is having the ability for customers and leads to get in contact with you. It is virtually a requirement for your business to have a phone line, not only for customer service and following up on leads, but also for faxing, banking, accounting, credit card processing, etc. However, each of the aforementioned services will likely lock you into various types of contracts, something that most businesses would do well to avoid, especially when just starting up.

Fortunately, technology has reached a point where small businesses need not burden themselves with hefty cancellation fees and overly expensive service contracts. These savings can be realized by utilizing a VoIP phone system.

VoIP stands for “Voice over Internet Protocol,” and is a technology that utilizes your broadband internet connection for making and receiving calls digitally, instead of the analog systems that most are accustomed to.

There are many benefits of using VoIP as your phone system for your business, most notably the following:

Cost

As a business owner, you know all too well about payroll, taxes, licenses, fees, certificates, contracts, permits, etc. The best thing you can do for your business is to cut down on overhead costs wherever you can, starting with your phone system. Not only is VoIP less expensive, but also there are typically no adhesion contracts and long distance calls cost little to nothing.

Functionality

Welcome to the 21st century. With the technology we have today, a VoIP phone system, like those available from providers like Broadview Networks, doesn’t force you to navigate through clunky menus.

Flexibility

Many VoIP phones provide features for multiple lines, call forwarding, and can be managed from different devices. Need to send a fax from your tablet? Done.

Portability

VoIP doesn’t limit you to your physical location. All you need is a broadband connection and you are able to make and receive calls wherever you are. If you are away, you may also have calls forwarded directly to your cell phone.

Those are just a few ways VoIP can help your business. However, getting everything set up can be confusing at times. You can do it yourself, or go with a company that specializes in VoIP technology and everything will be done for you.

Guest blog provided by Broadview Networks.

Originally posted 2013-05-15 11:51:42.

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